Front Office Box Knowledgebase - Latest Comments

Re: Email – What Do You Think

stevensreeves — Tue, 08 Dec 2009 15:07:26 -0000

Thanks for your input guys. We have Jaska in Finland with a view on this subject, and a view very similar to your own I expect.

I need to do some thinking on this subject and that will be at the top of my agenda for the rest of the week.

Meanwhile I'll really appreciate some real life examples of incoming, the need to keep records and associated plans and actions. Can you help me with that in any way.

I'll layout some of my own in the meantime.

Where do you think is the best place to share ideas on this? We can do it here, or in the new Pro-Zone now it's ready to go, or even Wave if you'd like to try that.

Re: Email – What Do You Think

terrysavage — Mon, 07 Dec 2009 08:03:10 -0000

I totally concur with Andy, the importance of assigning an E Mail to an individual is really important to the way that I organise my schedules and client relationships. Assigning E Mails to plans does not work for me in all instances, so I need the flexibility previously mentioned.

Many thanks
Best regards
Terry Savage

Re: Email – What Do You Think

andyboddice — Fri, 04 Dec 2009 09:21:52 -0000

Steve,
you've hit the nail right on the head when describing FOB as "a management application, for relationships, plans and schedules".

My preference in managing client relationships is client, plan, schedules.

The company is the 'source point', followed by the individual(s) with whom you have the relationship within the client company. Plans and schedules follow.

The ability to initially assign email to client rather than plan is easier and quicker for me particularly as there are continuous random requests for information conducted. Recognising that plan could be more specific is a taken. However the simplicity of assigning email first to the client and secondly to the plan works better for me.

Re: Transitioning to FOB3 and Open for Business

andyboddice — Thu, 19 Nov 2009 03:59:56 -0000

Steve,

I know that there has been a lot of effort and time gone into the development of FOB3 - good luck with the transition - its a great back office business instrument.

Regards

Andy

Re: Apture.com and Wordpress ROCK

pelechati — Tue, 20 Oct 2009 13:55:07 -0000

Hey Steven,

This is a really interesting observation. I'm having the team look into any activity we saw on your site from Saturday.

Re: We Manage Our Business for Free on the Business Internet

patricia1 — Tue, 15 Sep 2009 02:57:44 -0000

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.

Patricia

http://dataentryjob-s.com

Re: BT Shuts Down BT Workspace

stevensreeves — Sat, 05 Sep 2009 08:09:04 -0000

Hi Heather, I absolutely agree with you. BT has been a pet hate of mine for years, mostly because of the way it keeps changing its price plans with sole objective of confusing people. It's a typical infrastructure business trying to exploit a near monopoly.

The worst thing of all is not providing users with a transition path. It really couldn't be that difficult to provide an export to any number of free services.

I had a workspace account but never used it so don't know anything about the tools if offers or what you've been using it for.

Have you looked at Evernote? that might offer an alternative, and maybe even Posterous?

Best of luck - Steve

Re: Go Ex-directory With Your UK Mobile Number

118800 — Fri, 31 Jul 2009 11:24:05 -0000

Hi Neil from 118800.co.uk here,

Just wanted to clear up a few errors in your post.

We don’t give out mobile numbers. 118800 is a service for connecting people that know each other’s name and address. In the majority of cases it will be a friend or colleague who has lost your number or doesn’t have it on them and needs to get in touch. If you are contacted it will be by 118800 calling to announce the name of that person, or sending a text message with the name and number of the person trying to get in touch. It will then be up to you whether you want to speak to them or not.

We do not have children listed in our directory and all data is checked to ensure the individuals are adults. However a child may be in possession of a phone number that is listed in our directory if it previously belonged to an adult. So to be sure, it’s best to make children’s numbers ex-directory.

Just to reiterate we do not sell data to anyone, so cold calling will not result from our service. If you receive an enquiry the call will be announced by 118800 and it is likely to be a friend or colleague who has lost your number or doesn’t have it on them and needs to get in touch.

118800 connect people that know each other, we don’t give out numbers to anyone.

For more information please visit our website on http://www.118800.co.uk

Or watch how the service works http://www.youtube.com/watc...

Thanks,

Neil

Re: Two Words Made a Millionaire

stevensreeves — Thu, 23 Jul 2009 14:41:16 -0000

Hi Steve, thanks for stopping by and taking the trouble to comment.

I just love these stories but can't for the life of me remember where I heard this one. It obviously has the same root as yours.

It probably came up on one of those sales training courses so many years ago, but seems more apposite today, I think, because some people make things complicated.

I'll have to dredge my brain to see if I can't remember some more. They surely help in the search for engaging content that's fun to read and easy to write.

Steve

Re: Two Words Made a Millionaire

steveellwood — Thu, 23 Jul 2009 13:49:16 -0000

Lovely story. I was once told the following by a Colgate-Palmolive exec. Similar setup, $1 million to increase product sales by 50%.

How? The business advisor said "Make the hole in the end of the toothpaste tube larger".

Re: Go Ex-directory With Your UK Mobile Number

stevensreeves — Sun, 12 Jul 2009 13:54:35 -0000

Hi triley

this isn't a great deal to do with me I'm afraid.

I only posted the article because one of our users sent me the link to the Mail article. I thought it would be interesting for our users.

As it is we've had a lot of traffic, which is something I need to learn from :-) but I can't help with getting your number XD.

Sorry - Steve

Re: Go Ex-directory With Your UK Mobile Number

triley — Sun, 12 Jul 2009 10:15:25 -0000

I have tried to go to 118 800 to remove my mobile number from the directory but the 118800 page is saying that it is suspended so I cannot remove my number from the directory. Is there another way to do this?

Many thanks

Re: Go Ex-directory With Your UK Mobile Number

stevensreeves — Sat, 11 Jul 2009 10:24:59 -0000

Hi Pete

funny the way these people decide to use web technology without the faintest idea what they're doing. The whole thing obviously sank under the weight of demand.

I only posted it the article because one of our users sent me a note about it.

Seemed to me other users might be interested - hence the post.

As it turns out Mr. Google has been sending lost of traffic here to read it so we won't complain about that.

Don't understand why they wouldn't get sent to either 118800 or the Daily Mail?

Thanks for stopping by and commenting.

Steve

Re: Go Ex-directory With Your UK Mobile Number

petedoan — Sat, 11 Jul 2009 08:17:05 -0000

how funny that 118800 removal service has gone down before people can use it.

Re: 1time for Time Tracking

stevensreeves — Wed, 08 Jul 2009 14:15:17 -0000

Hey it's my pleasure. We'll soon be implementing our new version which allows us to create fixed links to external systems in the main user page.

No promises for the moment but I'm planning on putting a link to 1time in their as a trial to see if people use it.

At the very least it'll stop people asking me to build time tracking into FOB :-)

I've got enough to do without that.

I'll let you know if/when I do that.

Steve

Re: 1time for Time Tracking

Derek Organ — Wed, 08 Jul 2009 06:59:45 -0000

Thank you so much for your nice comments. We have some great new features coming out shortly. Follow us on twtiter at http://twitter.com/1time to keep right up to date.

If anyone has any questions please don't hesitate to get in touch.

Derek

derek [at] 1timetracking.com

Re: Zemanta

Jure — Thu, 18 Jun 2009 12:55:37 -0000

Zemanta makes it just easier to link to other pages. It's still up to you, the write, to decided who to link to. Zemanta leaves you full editorial control, so you just click on things that you think would benefit your readers.

Jure Cuhalev, Zemanta
jure@zemanta.com

Re: Answers

stevensreeves — Fri, 12 Jun 2009 07:29:06 -0000

Today they tell us his tax rate in Madrid will be only 5% - guess that's a big saving on €17 million/year.

Maybe that's one silver lining to Darling's tax hike - driving away the diver.

Re: Answers

Paul Barnard — Thu, 11 Jun 2009 19:00:52 -0000

The sooner the diving pillock goes to Spain the better the EPL will be. With an unemployment rate of 27% Spain really needs this prancing pony ponce.

Hopefully he will meet a Spanish Ronaldo Harriso and then we will find out just how good Spanish medicine is.